Guest Consultation

A structured way to help a guest choose, using questions, menus, and notes instead of hype.

8 hours · Intermediate · Online + classroom

What you will be able to do

• Run a short consult that stays inside store policy
• Match a stated goal to a category, not a single brand pitch
• Write a note the next associate can actually use

Modules

1. 1

   Questions before recommendations

   Experience, timing, and format — and what you should not ask.

2. 2

   Reading a menu

   Potency labels, serving size, and how to flag a mismatch.

3. 3

   Practice consults

   Three common guests, including someone who wants a medical promise.

Partner classrooms

• Denver

  Harbor & Co. · Wednesdays, 10am–1pm · 10 seats